Our FAQs

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Information

Phone: 00 123 456 789
Email: info@gmail.com
Address: Graaf Floriss 22A CH NY

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Frequently Asked Questions

1. What services does ZoolTrip Travel Agency provide?

ZoolTrip helps with international and domestic flight bookings, ticket changes, extra baggage, travel insurance, visa guidance, Umrah/Hajj packages, and travel support for families traveling to and from Sudan, the Middle East, Africa, and beyond.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

2. Do you offer flights to Sudan?

Yes! We specialize in routes to Sudan and nearby countries. We also help find the best connections through major international airlines to make the journey smoother and more affordable.

3. Can you help with ticket changes or cancellations?

Absolutely. We assist with date changes, rebooking, cancellations, and refunds based on airline rules. We also explain any penalties clearly before you decide.

4. Can I book for family members traveling from another country?

Yes. Many of our clients book tickets for parents, children, or relatives traveling from Sudan or other countries. We will coordinate everything and keep you informed.

5. Do you provide travel insurance?

Yes, we offer travel insurance to cover medical emergencies, trip delays, cancellations, and lost baggage. We strongly recommend it for international travel.

6. Can you help with visa information?

While we do not issue visas, we guide you on visa requirements, required documents, and the application process for many destinations.

7. Do you arrange group travel?

Yes! We organize group bookings for families, community trips, student travel, and religious trips such as Umrah. Group discounts may be available.

8. How can I contact ZoolTrip for support?

You can reach us by phone, WhatsApp, email, or social media. We are happy to assist before, during, and after your trip.

9. Why should I book with ZoolTrip instead of online websites?

With ZoolTrip, you get personal service, language support, and real people who understand your travel needs. We help when plans change, flights are delayed, or special assistance is needed — you’re never alone.

10. Can you help with extra baggage or special requests?

Yes. We can arrange extra baggage, wheelchair assistance, special meals, and seating requests based on airline availability.

11. Do you help with Umrah & Hajj travel?

Yes, we offer full-service packages for Umrah & Hajj arranged with our trusted partners in Saudi Arabia, to include:

Booking & Logistics: Comprehensive booking for flights and accommodation.
Visa Assistance: Full support for processing necessary Umrah or Hajj visas.
Airport Meet & Greet: Assistance upon arrival at Jeddah (JED) or Madinah (MED) airports, including baggage assistance.
Accommodations Near Haram: Arrangement of 3-star hotels within walking distance of Masjid al-Haram (Makkah) and Al-Masjid an-Nabawi (Madinah).
Ground Transportation: Private or air-conditioned bus transfers between airports, hotels, and holy sites.
24/7 Support: On-ground assistance throughout the stay until departure.
Call our office for more details and booking for Umrah & Hajj.